Description

JOB PURPOSE:
This position serves as a main switchboard telephone operator for Piedmont Athens Regional, the Piedmont Athens Regional Physician Answering Service, emergent public broadcasting within the main facility, and Public Safety dispatch.

KEY RESPONSIBILITIES:
• Perform wide range of operational duties including monitoring of critical life safety alarms.
• Perform basic office procedures in support of the Public Safety Department, The Call Center, and
Piedmont Athens Regional.
• Provides paging, messaging, on-call scheduling and telephone services to physicians that
subscribe to Piedmont Athens Regional Answering Service, the Pediatric Advice Line, Clinical
and Support departments.
• Answer, transfer, locates, direct and dispatch calls to appropriate locations.
• Operate PC based multi-line telephone/dispatch console, Fire Alarm control panel, weather radio,
and other communications equipment in order to provide various types of communications
throughout the Medical Center.
• Maintains daily and monthly call schedules for hospital staff and members of the PAS.
• Monitors various environmental management alarm systems and initiates the hospital's STAT
and code procedures, processes emergency calls, initiates the Mass Notification systems for
emergent situations.

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