Description

JOB PURPOSE:
Provide Psychiatric and/or Chemical Dependency counseling services to the patients admitted to Piedmont Behavioral Health units.

KEY RESPONSIBILITIES:
1. Provides individual, group, and marital/ family therapy/ counseling in a variety of psychiatric settings.
2. Performs Psychosocial Assessments.
3. Provides treatment planning.
4. Provides discharge planning including linkage to community resources, referral sources and post discharge care providers.
5. Provides referrals for extended treatment or outpatient follow up.
6. Conducts psychoeducational groups and classes for patients and families.
7. Functions as a member of an interdisciplinary treatment team.
8. Makes Post Discharge Wellness Check Calls on discharged patients.
9. Ensures and maintains confidentiality and privacy of patient information.
10. Maintains appropriate professional boundaries.
11. Possesses excellent writing and verbal skills.
12. Is knowledgeable of and follows all policies in daily job performance.
13. Actively seeks ways to control costs without compromising patient safety, quality of care or the delivered.
14. Attends in-service presentations and completes all mandatory education requirements.
15. Regular, punctual and dependable attendance.
16. Practices, develops and endorses customer service skills in relationships with internal and external customers.
17. Other duties as assigned.

PERFORMANCE EXPECTATIONS:
A. Core Competencies:
1. Service: Strives to meet expectations/needs of customers; responds to concerns with sense of urgency; seeks win-win solutions for unreasonable patient/customer expectations
2. Quality/Ethics/Integrity: Seeks opportunities for improvement; prevents small problems from becoming large ones; pays attention to detail; follows instructions and protocol/procedures; adheres to company code of conduct; maintains integrity in all aspects of his/her work
3. Relationships: Builds effective working relationships; finds and provides information to clarify situations; expands on original ideas; contributes own ideas; places high priority on other team members’ goals; gains team agreement to support ideas; clearly explains rationale behind ideas/goals; demonstrates sensitivity to differing cultural views and needs; meets attendance and punctuality requirements
4. Adaptability: Seeks to understand changes in work tasks/processes; actively seeks information about new tasks/processes; treats change and new tasks/processes as opportunities for learning and personal growth; speaks positively about changes to others; quickly modifies behavior to deal effectively with change

B. Job Specific: As defined in department specific competencies

KNOWLEDGE, SKILLS, ABILITIES
• Ability to listen, empathize and respond to patient, family, internal and external partners needs.
• Basic computer skills.
• Good working knowledge of community resources for psychiatry, psychotherapy, and mutual support groups in local and surrounding area.
• Ability to perform as a team member on a multi-disciplinary treatment team of physicians, nurses, activities therapists and technicians.

POPULATION SERVED:
Adults of all ages with mental health and/or chemical dependency needs.

The competencies identified for this position are summarized and reviewed periodically throughout employment. The required behaviors and measurement associated with core, job specific, age specific, and management (if applicable) competencies and are maintained in the department education file.