Piedmont Healthcare Corporate - Atlanta, Georgia
Shift/Schedule: PRN
JOB PURPOSE:
Under the supervision of the RN Patient Scheduler Manager, provides timely, efficient, and accurate
triage response and documentation according to nursing standards and physician protocols. Evaluates
patient needs, performs triage, other patient services and coordinates with other members of the clinical
team at the supported ambulatory practice and operates within the scope of practice in the contact center
setting. Maintains accurate and concise documentation within the medical records, assuring compliance
within all guidelines. Schedules patients for visits as needed. Provides education of patient care,
medication instructions, preventative services, diet and exercise, health promotion and all other medical
needs as directed. Acts as a clinical resource to all other non-clinical connection center personnel.
MINIMUM EDUCATION REQUIRED:
Graduate of an accredited school of nursing.
MINIMUM EXPERIENCE REQUIRED:
Three (3) years of professional nursing experience preferably in an ER, Critical Care and or
Cardiovascular medical practice setting.
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
Current License in the State of Georgia as a Registered Nurse or NLC/eNLC Multistate License.
ADDITIONAL QUALIFICATIONS:
Current BLS certification required..
Phone triage experience preferred.
Computer literate with the knowledge of EPIC and EMR preferred.
Must be able to multi-task
At Piedmont Healthcare we embrace diverse ideas, perspectives, and skills to create a collaborative workplace where the best talent wants to succeed. We celebrate differences and recognize that they allow us to care for our community.
Piedmont is a certified Great Place to Work™-- a national designation based on employee feedback about trust, workplace culture and experience. In 2019, Forbes named Piedmont one of Georgia’s 10 best employers and the highest-ranked healthcare provider.