Contact Center Scheduling Supervisor , Patient Connection Center, FT/Days, (REMOTE), Piedmont Healthcare
Job Number: 1097369
Piedmont Healthcare Corporate - Atlanta, Georgia
Shift/Schedule: Full-time
Description
RESPONSIBLE FOR:
Providing leadership and oversight for the Patient Connection Center (PCC) within Piedmont Healthcare. Responsibilities for this position include supervising, monitoring, coaching, and developing employees and performing duties such as checking the accuracy of orders, verifying insurance, creating estimates, obtaining authorizations, and appointment scheduling.
#LI-POST #GD #IND000
Requirements
MINIMUM EDUCATION REQUIRED:
High school diploma or GED
MINIMUM EXPERIENCE REQUIRED:
Three (3) years revenue cycle experience or Contact Center experience.
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
None
ADDITIONAL QUALIFICATIONS:
Associate's or Bachelor's degree preferred. Healthcare Reimbursement experience preferred. Supervisory experience preferred. Certification with Healthcare Financial Management Association or Certified Revenue Cycle Representative preferred. Call center experience requiring high volume inventory management preferred. Previous Epic experience preferred.
Diversity & Inclusion
At Piedmont Healthcare we embrace diverse ideas, perspectives, and skills to create a collaborative workplace where the best talent wants to succeed. We celebrate differences and recognize that they allow us to care for our community.
Excellence at Work
Piedmont is a certified Great Place to Work™-- a national designation based on employee feedback about trust, workplace culture and experience. In 2019, Forbes named Piedmont one of Georgia’s 10 best employers and the highest-ranked healthcare provider.