Carelink Call Rep, PRN, Days
Job Number: 1096177
Piedmont Cartersville Medical Center - Cartersville, Georgia
Shift/Schedule: PRN
Description
JOB PURPOSE:
Managing all calls coming in to the Care Central call center. Registering patients in EPIC system. Assigning beds using electronic bed management system. Performing administrative duties as assigned by manager/supervisor. Utilizing electronic staffing system to verify and update staffing.
Requirements
MINIMUM EDUCATION REQUIRED:
High school graduate or GED Equivalent
MINIMUM EXPERIENCE REQUIRED:
One (1) year of prior healthcare experience, including familiarity with medical terminology.
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
N/A
ADDITIONAL QUALIFICATIONS:
Excellent communication skills; must be able to communicate effectively with physicians.
Proficiency in using a variety of electronic systems—EPIC, bed management, staffing, and other databases. Flexibility, professionalism, ability to work effectively in a call center environment.
Diversity & Inclusion
At Piedmont Healthcare we embrace diverse ideas, perspectives, and skills to create a collaborative workplace where the best talent wants to succeed. We celebrate differences and recognize that they allow us to care for our community.
Excellence at Work
Piedmont is a certified Great Place to Work™-- a national designation based on employee feedback about trust, workplace culture and experience. In 2019, Forbes named Piedmont one of Georgia’s 10 best employers and the highest-ranked healthcare provider.